Not happy? Let’s sort it.
If something’s gone wrong, we want to know about it—fast.
You can email us at support@fruga.com or hit the Contact Us form on our website.
To help us help you quicker, include all the details in your message including (Name,Date Of Birth, Postcode).
We’ll acknowledge your complaint within 48 hours and do everything we can to fix the issue ASAP.
We built Fruga to put customers first. So if we’ve missed the mark, we’ll take it seriously, and we’ll work hard to make it right.
Still not satisfied? You’ve got the right to take your case to the Financial Ombudsman Service.